We manage ...
your IT infrastructure
transtec360 - Betreiben


  • SPOC – central partner for all IT questions
  • Managed services
  • 24/7 operational support
  • Remote monitoring of IT environment
  • Emergency support
  • Skill leasing
  • In-house support centre at Reutlingen location
  • Provide holiday and illness cover in your company
transtec360 - Cloud Services

Cloud services

  • Backup-as-a-Service (BaaS)
  • Disaster-Recovery-as-a-Service (DRaaS)
  • Infrastructure-as-a-Service (IaaS)
  • HPC-as-a-Service
  • Enterprise filesharing
  • Mobile-Device-Management-
  • as-a-Service (MaaS)

Hardware services

Service Levels Express Exchange Business Premium Exclusive
Power Express advance replacement of components Business on-site service on next business day Premium on-site service on same business day Exclusive on-site service within 4 hours, throughout the year
Service keywords 10x5 10x5, NBD 10x5, SBD 24x7x4
Response time max. 8 h max. 8 h max. 4 h max. 4 h
Arrival on-site - next business day same business day within 4 hours
Support coverage Hotline availability: Mon-Fri, 8:00-18:00 (CET) 24 hours, 365 days /years
Spare parts supply Central spare parts warehouse Central spare parts warehouse On-site spare parts warehouse in customer proximity
Express shipment Express shipment On-site engineers or forwarding agency and collection of return delivery

More transtec360 services

transtec360 support agreements are completely modular in design and are customised according to your needs ...

Any professional IT environment would be inconceivable without the monitoring of hardware and software. Monitoring detects ...

transtec can manage certain areas or the entire IT infrastructure and deploys the system in accordance with ...